FAQ
Frequently Asked Questions
Every home is different. Essential suits properties needing a polished, professional presentation; Signature is the most popular choice for a more elevated, complete package; Prestige is designed for exceptional homes deserving the most immersive presentation. If you're unsure, get in touch and I'll recommend the right option for your property.
Most appointments take between one and three hours depending on the size of the property and the package chosen. Larger homes and packages including video or drone work may take a little longer.
Where possible, a vacant property is recommended, as empty homes are generally quicker to photograph and allow each room to be captured from its best angle. If the property is occupied, that's absolutely fine — it simply helps if it has been prepared in advance.
Please declutter surfaces, make beds, open blinds and curtains, tidy outdoor spaces, remove vehicles from the driveway where practical, ensure all light bulbs are working and secure pets during the appointment. Full guidance is on the Preparing Your Home page.
Signature and Prestige include pre-shoot property styling, intended to enhance an already well-presented home rather than prepare it from scratch — refining details so each room photographs beautifully.
Yes. Virtual tours and EPC certificates can be added to any package, and can also be arranged after your initial appointment if you decide you'd like them.
Absolutely. For substantial homes, listed buildings, country estates or properties requiring additional coverage, personalised quotations are available based on the property's size, location and individual requirements.
Edited images are delivered promptly after the appointment, with priority delivery included in the Signature and Prestige packages.
Yes. I work with homeowners, estate agents, landlords and vendors across Leeds and West Yorkshire who want a premium, cohesive marketing package from one trusted professional.
Still have a question? Get in touch — happy to help.
Contact Jenna